Put simply, Mobility management means helping communities and individuals create and manage their mobility options.

What is Mobility Management?

Mobility management is an innovative approach for managing and delivering coordinated transportation services to customers, including older adults, people with disabilities, and individuals with lower incomes. Mobility management focuses on meeting individual customer needs through a wide range of transportation options and service providers. It also focuses on coordinating these services and providers to achieve a more efficient transportation service delivery system.

What does Mobility Management do?

Mobility management programs are designed with the goal of using customized, community-specific resources based on a community's needs.  Mobility managers help develop programs that improve the ability of people all over the country to travel using different transportation options. People in this role often help connect community services and programs to improve coordination of transportation, and serve as liaisons between other health and human service programs.

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Revised: November, 2020